Service Changes for January 25, 2020

After reviewing travel markets and existing ridership patterns and gathering public input, GoDurham has created a new short-range transit plan that should improve the reliability, on-time performance and the passenger experience on GoDurham routes. The Durham City Council reviewed this plan and incorporated it into the city budget, which was approved in June 2019.

GoDurham conducted additional outreach during the summer of 2019 to collect public comments on specific details of the service changes. A public outreach summary is provided here.

The City of Durham has approved the following changes to the GoDurham routes that will be implemented on January 25, 2020.

Service Change Highlights

  • Two routes will have additional service, so that five GoDurham routes will have service every 15 minutes during the daytime.
  • Five high-demand routes will have service every 30 minutes at night, Sundays and on holidays (2/12, 3/3B, 5, 10, 11/11B).
  • Several routes will be combined to make their schedules less confusing and improve performance.
  • Route 12B will be restructured to provide connections to Research Triangle Park and the Regional Transit Center, where connections to GoTriangle routes can be made.
  • The Bull City Connector will no longer run in order to make other improvements throughout the system.

Additional Service Change Details

GoDurham has three corridors where buses arrive every 15 minutes during the day providing more reliable and convenient service for passengers. The service changes will add two 15-minute corridors. Buses will arrive every 30 minutes at night, Sundays and holidays within these corridors as well.

  • Chapel Hill St Corridor served by Routes 10 and 10B.
    • Chapel Hill Rd/University Dr from downtown to South Square (Shannon Rd).
  • Fayetteville St Corridor served by Routes 5 and 5K.
    • Lakewood Ave and Fayetteville St from downtown to Martin Luther King Jr. Pkwy.
  • Holloway St Corridor served by Routes 3, 3B and 3C.
    • Runs along Holloway St from downtown Durham to The Village (Raynor St).
  • East Main St Corridor served by Routes 2, 12 and 12B.
    • East Main St from W. Chapel Hill St to Alston Ave.
  • West Main St/Erwin Rd Corridor served by Route 11 and 11B.
    • West Main St from N. Duke St to Broad St, Hillsborough Rd and Erwin Rd.

Operate service every 30 minutes at night, Sundays and holidays on five high-demand corridors. The additional 30 minute service on Routes 5 and 10 is provided by the community investment in Durham County.

  • Route 2/12: East Main St to Alston Ave
  • Route 3/3B: Holloway St to The Village
  • Route 5: Fayetteville Rd to Streets at Southpoint
  • Route 10: Chapel Hill Rd and University Dr to New Hope Commons
  • Route 11/11B: Main St and Erwin Rd to LaSalle St

Routes 1, 1A and 1B will be combined into one route that serves each stop every 30 minutes on weekdays and Saturdays.

  • Route 1 will continue to serve the Hillandale stops in front of Croasdaile Commons during the day. At night and Sundays, the closest bus stops would be at Carver St and Hillandale Rd.
  • Schedule adjustments

Routes 1/1A/1B Removed Stops

  • 6105 - Guess Rd at Hillcrest Dr (NB)
  • 6106 - Guess Rd at Lamar St (NB)
  • 6107 - Guess Rd at North Pointe Dr (NB)
  • 6114 - Guess Rd at Lamar St (SB)
  • 6115 - Guess Rd at Hillcrest Dr (SB)

Route 2, 2A, 2B, and 15 will be combined into a new Route 2 to improve on-time performance and increase frequency to Brier Creek.

  • Route 2 will operate every 30 minutes on Main St between Durham Station and Alston Ave, serving the current Bull City Connector stops. Along with Route 12 and 12B, service will be provided every 15 minutes along E. Main St during the day and every 30 minutes at night/Sunday.
  • Route 2 will remain on Angier Ave, turn right on Miami Blvd then left on TW Alexander Dr and follow Route 15’s current alignment through Brier Creek.
  • Schedule adjustments

Routes 2/2A/2B Removed Stops

  • 5237 - Pleasant Dr at US 70
  • 5523 - Miami Blvd at Geer St
  • 5724 - Page Rd at Angier Ave
  • 5780 - E Main St at Driver St (EB)
  • 5804 - US 70 at Angier Ave
  • 5977 - Miami Blvd at Robinhood Rd
  • 6087 - US 70 at Miami Blvd
  • 6088 - Angier Ave at E Main St (WB)
  • 6176 - E Main St at Driver St (WB)
  • 6217 - Page Rd at US 70
  • 6288 - E Geer St at Fay St
  • 6300 - Pettigrew St at Roxboro St (EB)6310       US 70 at Laurel Dr
  • 6311 - Angier Ave at Wood Chapel Ln (WB)
  • 6312 - Angier Ave at Miami Blvd
  • 6566 - Page Rd at Foxridge Crescent
  • 6567 - Guthrie Ave at Main St
  • 6568 - Miami Blvd at Raynor St
  • 6569 - Cheek Rd at Andover Dr
  • 6570 - Main St at Guthrie Ave
  • 6571 - Guthrie Ave at Angier Ave
  • 6679 - Pleasant Dr at Angier Ave
  • 6685 - US 70 at Peyton Ave (Family Dollar)

Route 2B will be eliminated and its service shifted to Route 2 and 3C.

  • Route 3C will travel along Route 3’s routing to The Village. Then, it will serve stops on Gary St, Taylor, at Holton Career Resource Center, Main St and Alston Ave. (See route 3C for map.)
  • There will no longer be service along Geer St or Miami Blvd.
  • Route 3C will not operate at night.

Route 3B will gain hourly night and Sunday service to serve East Durham and increase service frequency between Durham Station and The Village at night.

  • On nights and Sundays, Route 3B will replace Route 23.
  • On nights and Sundays, Route 3B will work with Route 3 to provide service every 30 minutes from Durham Station to The Village.

Route 3/3B/3C Removed Stops

  • 5061 - Wedgedale Ave at Lynn Rd
  • 5068 - Holloway St at Junction Rd
  • 5134 - Rummel St at Hwy 98
  • 5713 - Rummel St at Walton St
  • 5790 - Rummel St at Wedgedale Ave
  • 5882 - Holloway St at Adams St
  • 5887 - Holloway St at Rochelle St
  • 5991 - Lynn Rd at Holloway St
  • 6265 - Holloway St at Lynn Rd
  • 6343 - Highway 98 at Joyland Ave
  • 6648  - Wedgedale Ave at Manson Pl
  • 6686 - Ivey Wood Ln at Springwood Park Apts

Route 3C will be restructured to serve The Village then continue to Alston Ave via Taylor St and Driver St. This will shorten trips between East Durham, NCCU and the Research Triangle Park via a transfer with a restructured Route 12 and 12B.

  • Route 3C will travel along Holloway St until The Village, then serve stops on Gary St, Taylor, at Holton Career Resource Center, Main St and Alston Ave.
  • Route 3C will no longer travel along Holloway St past The Village.
  • Service will be provided to East Durham in an OnDemand Zone. (See East Durham Connect)

Route 3/3B/3C Removed Stops

  • 5061 - Wedgedale Ave at Lynn Rd
  • 5068 - Holloway St at Junction Rd
  • 5134 - Rummel St at Hwy 98
  • 5713 - Rummel St at Walton St
  • 5790 - Rummel St at Wedgedale Ave
  • 5882 - Holloway St at Adams St
  • 5887 - Holloway St at Rochelle St
  • 5991 - Lynn Rd at Holloway St
  • 6265 - Holloway St at Lynn Rd
  • 6343 - Highway 98 at Joyland Ave
  • 6648  - Wedgedale Ave at Manson Pl
  • 6686 - Ivey Wood Ln at Springwood Park Apts

To improve on-time performance, minor schedule changes will occur.

 

Add 30-minute service on nights, Sundays, and holidays.

  • Trips will be added after 7 p.m. on weekdays and Saturdays and all day on Sundays and holidays. These trips will arrive and depart Durham Station on the half-hour.
  • At night, Sunday, and holidays, trips departing Southpoint at :10 past the hour will serve stops on NC 751 and NC 54, while trips departing Southpoint at :50 will travel along I-40 to Fayetteville Rd to continue inbound to Durham Station.
  • Minor schedule adjustments

Combine Route 6 and Route 6B into one route that will serve each stop every 30 minutes. Shorten its routing to allow the bus more time to return to Durham Station for passengers who need to transfer.

  • Route 6 will follow its current routing to the Duke and VA Medical Centers, but turn around at the Crest St neighborhood.
  • Routes 11 and 11B will replace Route 6 service to Morreene Rd and American Village. Bennett Place and Operations Dr will no longer be served.
  • Schedule adjustments

Routes 6/6B Removed Stops

  • 5150 - Erwin Rd at Duke Eye Center
  • 5398 - Constitution Dr at Forest Apts
  • 5448 - Hillsborough Rd at Neal Rd (EB)
  • 5515 - Glasson St at Morreene Rd
  • 5625 - Sparger Rd at Hillsborough Rd
  • 5809 - Hillsborough Rd at Self Storage
  • 6042 - American Dr at White Pine Dr
  • 6060 - Bennett Memorial Rd at Gentry Dr (WB)
  • 6078 - Mordecai St at Holston St
  • 6170 - Hillsborough Rd at Sparger Rd (Food Lion)
  • 6440 - Hillsborough Rd at Operations Dr (EB)
  • 6547 - American Dr at Hillgrand Dr (EB)
  • 6554  - Morreene Rd at Tremont Dr (WB)
  • 6555 - Neal Rd at Bennett Memorial Rd
  • 6557 - Neal Rd at Bennett Memorial Rd (Triangle Day School)
  • 6559 - Neal Rd at Hillsborough Rd
  • 6634 - Neal Rd at Wildberry Ln (McMannen UMC)
  • 6639 - Neal Rd at Golden Dr
  • 6662 - Operations Dr at Western Park Pl

To improve on-time performance, minor schedule changes will occur.

No changes to Route 8.

 

Maintain current service to Duke Regional Hospital and JFK Towers, and add new departure from Northern High School on school days

  • Routes 9 and 9A will continue current service to Duke Regional Hospital.
  • On Sundays and holidays, the first inbound trip of Route 9 will begin at JFK Towers.
  • On weekdays and Saturdays, the first two trips of 9B will begin at JFK Towers instead of at Northern High School.
  • Add new departure on school days from Northern High School at 7:30pm direct to Durham Station without serving stops along the way

Alter schedules and eliminate some stops to provide more regular service to South Square. Add 30-minute service on nights, Sundays, and holidays.

  • Route 10A will be renamed Route 10 and provide a consistent all-day schedule between Durham Station and New Hope Commons.
  • Route 10B will no longer serve Pickett Rd in order to serve a relocated bus stop on MLK Blvd at Shannon Rd closer to Social Security office. The bus stop on Tower Blvd at Durham-Chapel Hill Blvd (McDonalds) will continue to be served.
  • Service to Carolina Outreach, James St and Nation Ave will be provided hourly on Route 10B during daytime and on Route 10 at night/Sunday.
  • Minor schedule adjustments

Route 10B Removed Stops

  • 5092 - Tower Blvd at Pickett Rd
  • 5493 - Tower Blvd at Durham-Chapel Hill Blvd (NB)
  • 5659 - Pickett Rd at Structure House Dr
  • 5847 - Pickett Rd at Coachmans Way
  • 5871 - Tower Blvd at Conifer Glen Ln
  • 5979 - Emerald Pond Ln at Pickett Rd
  • 6050 - Pickett Rd at Colony Rd
  • 6145 - Pickett Rd at Western Bypass Rd
  • 6191 - Shannon Rd at Auto Dr (Sams Club)

Restructure into Routes 11 and 11B to improve on-time performance during peak afternoon hours and to increase service frequency along W. Main St.

  • Route 11 will continue to serve LaSalle St and Cole Mill Rd. Route 11B will continue on Erwin Rd to Morreene Rd and then serve American Dr, Constitution Dr and Neal Rd at stops currently served by Routes 6 and 6B.
  • On weekdays and Saturdays, each branch will operate every 30 minutes, which combined will provide service every 15 minutes from Durham Station to Erwin Rd.
  • On nights and Sundays, each branch will operate every hour, which combined will provide 30 minute service between Durham Station and Erwin Rd.
  • Routes 11 and 11B will serve Main St and the current stops used by the Bull City Connector instead of serving Buchanan Blvd, Green St and Broad St.
  • Stops on Sparger Rd or on Hillsborough Rd west of Cole Mill Rd will no longer be served.

Route 11 Removed Stops

  • 5079 - Buchanan Blvd at Trinity Ave (NB)
  • 5275 - Green St at Lancaster St (WB)
  • 5448 - Hillsborough Rd at Neal Rd (EB)
  • 5527  - Green St at Clarendon St (EB)
  • 5625 - Sparger Rd at Hillsborough Rd
  • 5632 - Green St at Lancaster St (EB)
  • 5682 - Hillsborough Rd at Ample Storage
  • 5785 - Buchanan Blvd at Gloria Ave (SB)
  • 5809 - Hillsborough Rd at Self Storage
  • 5874 - Hillsborough Rd at Hilton Durham (EB)
  • 5915 - Hillsborough Rd at Operations Dr (WB)
  • 5941 - Green St at Broad St
  • 5951 - Buchanan Blvd at Markham Ave (NB)
  • 5962 - Buchanan Blvd at Trinity Ave (SB)
  • 5965 - Green St at Berkeley St (WB)
  • 5967 - Markham Ave at Iredell St
  • 5974 - Buchanan Blvd at Gloria Ave (NB)
  • 5995 - Green St at Berkeley St (EB)
  • 5997 - Hillsborough Rd at Hilton Durham (WB)
  • 6006 - Buchanan Blvd at Green St
  • 6047 - Green St at Buchanan Blvd
  • 6055 - Green St at Clarendon St (WB)
  • 6060 - Bennett Memorial Rd at Gentry Dr (WB)
  • 6168 - Buchanan Blvd at Minerva Ave
  • 6170 - Hillsborough Rd at Sparger Rd (Food Lion)
  • 6440 - Hillsborough Rd at Operations Dr (EB)
  • 6510 - Buchanan Blvd at Urban Ave (NB)
  • 6515 - Buchanan Blvd at Urban Ave (SB)
  • 6559 - Neal Rd at Hillsborough Rd

Restructure schedule and simplify routing to provide more service on Main St, a connection from East Durham to RTP and a direct trip to the Regional Transit Center, where connections to GoTriangle routes can be made.

  • Route 12 will have two branches: Route 12, which goes to Streets at Southpoint, and Route 12B, which will go to the Regional Transit Center.
  • Routes 12 and 12B will use Main St to connect to Alston Ave instead of NC-147.
  • Route 12 will use S. Alston Ave to serve Falls Pointe Apartments and then travel west on NC 54 to serve Fayetteville St and Streets at Southpoint.
  • Route 12B will continue to the RTC, going east on NC 54.

Route 12B Removed Stops

  • 6587 - S Alston Ave at Triangle Dr
  • 6588 - S Alston Ave at Kestrel Heights School (NB)

Consolidate Route 14 into the Route 5 and 12 service to simplify the routes and make the service more consistent between daytime service and night/Sunday service.

  • Routes 5 and 12 will serve much of Route 14.
  • Woodcroft Parkway will no longer be served.

Route 14 Removed Stops

  • 6563 - NC 751 at Southpoint Autopark Dr (Sheetz)
  • 6580 - NC 55 at Meredith Dr (SB)
  • 6581 - NC 55 at Allendown Dr (SB)
  • 6582 - NC 55 at Crossland Hotel (SB)
  • 6583 - NC 55 at Sedwick Dr (Greenwood Commons)
  • 6584 - S Alston Ave at Falls Pointe Apts (NB)
  • 6585 - S Alston Ave at Duke Health (NB)
  • 6586 - S Alston Ave at Capitola Dr (NB)
  • 6587 - S Alston Ave at Triangle Dr
  • 6588 - S Alston Ave at Kestrel Heights School (NB)

Consolidate with Route 2 to meet demand for increased service and improve on-time performance.

  • Route 2 will serve TW Alexander Dr and Brier Creek. Route 2 will operate every 30 minutes during the day on weekdays and Saturdays and every hour at night and on Sunday.
  • Stops along Ellis Rd will no longer be served.

Route 15 Removed Stops

  • 6450 - Ellis Rd at New Haven Dr
  • 6451 - Ellis Rd at Research Triangle Academy (EB)
  • 6452 - Ellis Rd at Research Triangle Academy (WB)
  • 6645 - Ellis Rd at Miami Blvd (WB)

Reduce trips to improve productivity and cost-effectiveness.

  • The 6:50 a.m., 3:15 p.m., 3:45 p.m. and 5:45 p.m. trips to Duke will be eliminated.
  • The 7:08 a.m., 3:03 p.m. and 6:03 p.m. trips to Hope Valley Commons will be eliminated.

 

Eliminate and replace service with Route 3B to increase service frequency at night to The Village and reduce the need for transfers.

  • Service to Driver St and Taylor St will be discontinued at night and on Sundays.
  • At night and Sundays, Route 3B will run every hour from Durham Station.

Route 23 Removed Stops

  • 5061 - Wedgedale Ave at Lynn Rd
  • 5134 - Rummel St at Hwy 98
  • 5523 - Miami Blvd at Geer St
  • 5713 - Rummel St at Walton St
  • 5780 - E Main St at Driver St (EB)
  • 5790 - Rummel St at Wedgedale Ave
  • 5977 - Miami Blvd at Robinhood Rd
  • 5991 - Lynn Rd at Holloway St
  • 6176 - E Main St at Driver St (WB)
  • 6288 - E Geer St at Fay St
  • 6568 - Miami Blvd at Raynor St
  • 6569 - Cheek Rd at Andover Dr
  • 6570 - Main St at Guthrie Ave
  • 6648 - Wedgedale Ave at Manson Pl

Eliminate and allocate resources throughout the system to improve on-time performance, increase frequency on more GoDurham routes, and make better connections between GoDurham routes at Durham Station.

  • Service on East Main St from Durham Station to Golden Belt will be provided by Routes 2, 12 and 12B.
  • Service on West Main St from Durham Station to the Duke and VA Hospitals will be provided by Routes 11 and 11B.
  • Stops on Main St from West Chapel Hill St to North Duke St will no longer be served.

Removed Stops

  • 5607 - Erwin Rd at Trent Dr (EB)
  • 5637 - Main St at Gregson St (EB)
  • 6085 - Angier Ave at E Main St (Hosiery Mills)
  • 6377 - Anderson St at Main St
  • 6381 - Main St at West Village (EB)
  • 6386 - Main St at West Village (WB)
  • 6392 - Erwin Rd at Anderson St (Westbound)
  • 6670 - Research Dr at Circuit Dr
  • 6671 - Main St at Chapel Hill St (EB)
  • 6673 - Main St at 9th St (WB)
  • 6674 - Main St at Rutherford St
  • 6675 - Research Dr at Erwin Rd

Develop a pilot project in East Durham to connect customers to Route 3/3B/3C through a partnership with Uber/Lyft/taxicabs.

  • The program will use Uber, Lyft or taxicabs to serve areas that have high transit need but are difficult to serve with buses because of a limited roadway network and low residential density. The program will serve customers living along the portions of current Route 3C that will no longer be served following the January 2020 service change (Wedgedale Ave and Iveywood Lane). More details will be provided in a separate brochure.