GoDurham is committed to providing transit customers a safe, secure and comfortable experience at bus stops.

GoDurham and the City of Durham work closely together to determine where new bus stop improvements are needed and which amenities should be installed, keeping in mind the values and priorities of the Durham community. Listening to what riders, businesses and churches need is part of the process.

Bus stop improvements are funded through a half-cent sales tax approved by Durham County voters in November 2011.

Choosing the bus stops

Choosing the next bus stops that qualify for improvements is based primarily on the number of boardings at the stop and how easily and quickly the improvements can be made.

  • To qualify for a shelter in Durham, a stop must have at least 20 boardings a day.
  • To get a bench, it should have at least 10 boardings a day.
  • Other amenities include concrete pads, trash receptacles and solar lights.

Cost of improvements

The process of improving a bus stop can involve design work, easements, rights of way and a need to acquire property in addition to the actual construction. After installing amenities, accounting for design costs, and implementing pedestrian infrastructure, the total cost to construct a bus stop ranges between $35,000 and $50,000.

Bus stops with completed improvements as of July 2020 by the Better Bus Stops Program:

  • 6390 Main St at Iredell St (WB) Improvements: Bench; concrete pavement and brick pavers

  • 6382 Main St at Durham Government (EB) Improvements: Trash/recycling receptacles; shelter, bench

  • 5337 Lakewood Ave. at Heritage Square Shelter, Improvements: bench; concrete pavement; retaining wall

  • 6330 Lakewood Ave. at Fayetteville Rd, Improvements: Bench; concrete pavement and bench pad

  • 6551 Morreene Rd at Glasson St Shelter, Improvements: bench; concrete pavement; shelter pad

  • 5394 Chapel Hill Rd at Palmer St (NB) Improvements: 2 Shelters, 3 benches; concrete pavement; shelter pad

  • 5447 Chapel Hill Rd at Dean St (SB) Improvements: Bench; concrete pavement

  • 6333 American Dr at Constitution Dr (WB) Improvements: Shelter, bench, concrete paving and pad

  • 5484 Duke Univ. Rd at Underwood Ave (WB) Improvements: Shelter, bench, ADA concrete pad

  • 5412 Hinson Dr - Red Oak at Waring St, Improvements: Shelter, bench, ADA concrete pad

  • 5606 Pacific Ave at Roxboro Rd (EB) Improvements: Shelter, bench, ADA concrete pad

  • 6624 Pacific Ave at Roxboro Rd (WB) Improvements: Shelter, bench, ADA concrete pad

  • 5525 Hinson Dr – Red Oak at Davinci St, Improvements: Simme-Seat; ADA concrete pad

  • 5570 Garrett Rd at Millennium Dr (NB) Improvements: Concrete pavement repair

  • 5793 Fayetteville Rd at Crooked Creek Pkwy Improvements: Shelter, bench; ADA concrete pad

  • 6250 SW Durham Dr. at Rose Garden Ln (SB) Improvements: Shelter, bench, receptacle; ADA concrete pad

  • 5280 Main St at Dillard St (EB) Improvements: Shelter, bench

  • 6347 Taylor St at Driver St (Holton Center) Improvements: Bench; concrete pavement; ADA concrete pad

  • 6622 Duke St at Moorehead Ave (EB) Improvements: Shelter; bench; concrete pavement, ADA concrete pad

  • 5971 University Dr. at Myra St. Improvements: Shelter; bench; concrete, ADA concrete pad

Coming up next

In GoTriangle’s current phase of bus stops improvements, there are 62 bus stops in the design phase, 16 of which will begin construction this summer after beingreviewed by GoTriangle. These 16 stops will all be fitted with ADA pads, and some will also be fitted with shelters and benches. The cost of construction on these 16 stops is $320,095, and the cost of design for all 62 stops is $496,000. The design phase will wrap up by July 2020. 

GoTriangle has identified 50 more stops for the next phase of improvements in the coming year. 65 additional stops are currently undergoing improvements in conjunction with NCDOT and City of Durham roadway and sidewalk projects. GoDurham and GoTriangle continue to collaborate with each other and the City of Durham on evaluating bus stops for tactical improvements. Tactical improvements include adding simme seats, benches, and/or shelters without any major physical modification to the site.

City of Durham Participatory Budgeting

As part of the Participatory Budgeting initiative, the City of Durham’s Cultural and Public Art Program is partnering with the Budget and Management Services Department to hire professional artists/artist teams to create public art that will enrich new solar-powered bus stops. Nine bus stops have been proposed to have shelters and other amenities added across the three wards of Durham based on locations identified by the community through the Participatory Budgeting process. For more information on this project, visit: https://durhamnc.gov/4281/Public-Art-for-Bus-Shelters


Bull City residents have the opportunity to improve the appearance and safety of our community by partnering with Keep Durham Beautiful to "adopt" a bus stop. The Adopt-A-Stop program allows residents to make a difference in the community to help keep Durham litter-free. Volunteers should clean their bus stop at least four times a month (or once a week). Getting on board with the Adopt-a-Stop program is as easy as 1, 2, 3!

  1. Choose a bus stop; contact Keep Durham Beautiful to set up an Adoption Agreement

  2. Sign the agreement and pick up work logs, safety materials, and supplies from Keep Durham Beautiful.

  3. Keep your stop clean. Volunteers should clean their stops at least twice a month. In exchange for completed work logs, adoptees will get 10 day passes per month.

Contact Keep Durham Beautiful at 919-560-4197 to find out how you can help.

Share your thoughts

GoDurham continues to welcome input from members of the community on where possible bus stop improvements are needed. Submit a stop by filling out the form found here.