edc mapEast Durham Connect, a pilot program with Lyft, allows residents in a few neighborhoods in East Durham to take a Lyft ride between their homes and bus stops or shopping centers nearby. Customers can use the Lyft ride to connect to the GoDurham bus service at bus stops near the Village Shopping Center, where there is a bus arriving or departing every 15 minutes on Routes 3, 3B and 3C.

The East Durham Connect pilot program replaces the fixed-route service that GoDurham Route 3C now provides between NC 98 and US 70 on Wedgedale Avenue and Ivywood Lane. With East Durham Connect, customers use their smart phones and a code to take a Lyft ride between 6 a.m. and 7 p.m. Monday through Saturday from within a zone along Holloway Street.

The pilot East Durham Connect program will run through June 30, 2020, and may be extended into 2021.

Getting Started

Beginning Saturday, Feb. 8, 2020, customers with smartphones will be able to book a Lyft trip by first downloading the Lyft app and entering the promo codes.

Using the Lyft app:

  • Sign in to your existing Lyft account or download and create a Lyft account.
  • Tap the three horizontal lines in the upper left corner (commonly referred to as the hamburger menu) and click “Promos.”
  • Enter two promo codes: GODURHAM1 AND GODURHAM2. The subsidy will be applied to any eligible ride. You will need to enter these codes only once and not each time you request a ride.

Passengers without smartphones or those who need a wheelchair accessible vehicle can call 919-485-RIDE (7433) to schedule a ride. (NOTE: Riders’ personal information may be subject to applicable public disclosure laws and subsequently be made public following requests for such information.)

Frequently Asked Questions

The East Durham Connect pilot program will replace the fixed-route service that GoDurham Route 3C now provides between NC 98 and US 70 on Wedgedale Avenue and Ivywood Lane. Residents of neighborhoods south of NC 98 in East Durham will be able to take Lyft rides between their homes and bus stops or shopping centers nearby. Route 3C is being realigned to serve the Driver Street area.

Beginning Saturday, Feb. 8, 2020, customers with smartphones will be able to book a Lyft trip by first downloading the Lyft app and entering their requested drop-off and entering the promo codes.

Using the Lyft app:

  • Sign in to your existing Lyft account or download and create a Lyft account.
  • Tap the three horizontal lines in the upper left corner (commonly referred to as the hamburger menu) and click “Promos.”
  • Enter two promo codes: GODURHAM1 AND GODURHAM2. The subsidy will be applied to any eligible ride. You will need to enter these codes only once and not each time you request a ride.

Customers without smart phones or those who need a wheelchair accessible vehicle can call 919-485-RIDE (7433) to schedule rides. The Regional Information Center is open seven days a week from 6 a.m. to 9 p.m. with limited service hours on holidays (7 a.m. to 4:30 p.m.).

GoDurham will provide a Lyft trip as part of the East Durham Connect pilot between 6 a.m. and 7 p.m. Monday through Saturday, excluding holidays.

edc mapTrips must go from Zone A to Zone B or vice versa. Trips can be booked from any address within the zones. You are not required to be at the bus stop to receive the subsidy.

  • Zone A includes the Village Shopping Center and Holloway Street from Briggs Avenue to Lynn Road.
  • Zone B includes Birchwood, Birchwood Heights and Springwood Apartments.

Yes, you will be limited to 50 rides per month.

The pilot East Durham Connect program will run through June 30, 2020, and may be extended into 2021.

Tips are not included and are up to the discretion of the rider.

Customers without credit cards can use a pre-paid credit card or PayPal to create an account. The payment system is needed for the cancellation or no-show fees, which GoDurham will not cover. 

Children aren't permitted to ride alone in a Lyft vehicle. Minors ages 13 to 17 traveling without an adult can call the Regional Information Center at 919-485-7433 to book a ride with GoDurham ACCESS.

You may incur fees for cancellations or no-shows of a requested ride. These fees will not be covered by the subsidy. For details, please review the Lyft cancellation and no-show policy.