How to Apply

If you think that you or someone you know is eligible for the GoDurham ACCESS service, you can download an ACCESS Application (English) / ACCESS Application (Spanish) or call (919) 560-1551, option 4, to receive an application by mail. A doctor or registered health care provider must complete part of the application form before it is returned to GoDurham ACCESS. The application forms are then reviewed and processed by an ADA Specialist. Faxed applications will not be accepted. If you have received a notice that you are required to be recertified you may download the Recertification Application.

Once GoDurham ACCESS receives a completed application form, we will contact you to schedule a date and time for the required in-person assessment. You will need to come to one of our assessment sites where a licensed therapist will evaluate your functional abilities related to use of public transit, including, for example, your ability to walk or travel a measured distance. If you use a mobility aid, you must bring it to the assessment. If transportation to and from the assessment is needed, it can be provided and scheduled when the assessment appointment is scheduled.  The complete review process takes up to 21 days. Notification regarding your eligibility will be sent through the mail.