Next GoDurham Public Meeting will be held on Wednesday, December 7th at 5:30 PM on the second floor inside Durham Station. 

GoDurham Public Meetings are meetings where the public is invited to share feedback and provide questions for our GoDurhamTransit staff regarding service changes, rider experiences, current transit projects, etc. Below are summaries from GoDurham's previous public meetings and answers to frequently asked transit-related questions. 

Public Meeting Summaries

GoDurham Updates:

  • GoDurham Connect, GoDurham's Pilot Program in collaboration with Lyft to offer free rides in designated service areas, will be expanding to North Durham on Nov. 5th 
  • Thanks to the 5.7 million FTA grant awarded to the City of Durham, GoDurham will receive 6 new electric buses to add to their fleet. 
  • The Better Bus Project has released recommendations for the Holloway and Fayettville Street transit corridor and is accepting comments from the public. Learn more at GoDurham Better Bus Project

Meeting Summary

A meeting summary is available for download by clicking the link: October 2022 Public Meeting

GoDurham Updates:

  • GoDurham has enacted a new stroller policy allowing children to stay in strollers when boarding the bus. 
  • GoDurham will be updating smoking policies at Durham Station and create a designated smoking area.
  • City of Durham has received federal formula funding which will help add newer buses to the GoDurham fleet. 

Meeting Summary

A meeting summary is available for download by clicking the link: August 2022 Public Meeting

GoDurham Updates:

  • GoDurham to remain fare-free until June 30th. On June 30th an announcement will be made regarding whether fares return or remain suspended
  • Repairs are scheduled as soon as possible for damage to Durham Station door and window from 5/18 incident.
  • Route 12 will have a temporary service change starting July 16th to detour on NC-147 to improve frequency.
  • Plans to implement a policy to allow strollers on buses, so that they do not have to be folded while riding.
  • City of Durham Transportation has raised 20 million in federal funds, which will go towards servicing disadvantaged communities.

Meeting Summary

A meeting summary is available for download by clicking the link: June 2022 Public Meeting

GoDurham Updates:

  • GoDurham to remain fare-free until June 30th. On June 30th an announcement will be made regarding whether fares return or remain suspended
  • Improvements to Durham Station are being planned and are coming in the next couple of years. Designs are being made to upgrade the bus island, allow more shade for riders, add bathrooms outside of Durham Station among other updates.
  • GoDurham is still expereincing service reductions due to the national bus operator shortage. 
  • GoDurham hopes to return to full service in the next 6-9 months. 
  • 50 bus stops to be improved each year as part of the Better Bus Project which will also focus on improvements to the Holloway Street Corridor, Fayetteville St and Village Transit Center.

Meeting Summary

A meeting summary is available for download by clicking the link: April 2022 Public Meeting

GoDurham Updates

  • GoDurham received two new buses and our maintenance team is preparing them for service
  • GoDurham is working toward purchase six used buses to help replace older vehicles
  • GoDurham struggled during May with the operator shortage and missed several trips
    • Staff has recruited some new operators and they are in class
    • Staff changed the structure of some operator assignments, to prevent missed trips
  • Engaged customer service trainers to help train some operators and provide a better rider experience

GoDurham ACCESS Update

  • GoDurham ACCESS hired six new operators and will hire two more operators.
  • GoDurham ACCESS currently runs 50 vehicles

Meeting Summary

A meeting summary is available for download by clicking the link: June 2019 Public Meeting Summary

GoDurham Updates

  • GoDurham will get two new buses in April and another two in the summer.
  • GoDurham is continuing to work on requirements to order electric buses.
  • GoDurham is short on operators. Help us recruit. Applications are available at: https://godurhamtransit.org/careers.

GoDurham ACCESS Update

  • GoDurham ACCESS invested in a new automatic call back feature.
  • GoDurham ACCESS hired six new operators and will hire two more operators.

Meeting Summary

A meeting summary is available for download by clicking the link: April 2019 Public Meeting Summary

Frequently Asked Questions

Q: Is GoDurham getting new buses?

A: GoDurham has a five year plan for ordering new vehicles to replace older vehicles.

Q: How often are buses cleaned?

A: GoDurham cleans every bus every day. Most buses leave the maintenance garage between 5:30 and 7 a.m. and remain in service until 7 p.m. Unfortunately, sometimes an accident may occur in the morning which results in the bus becoming dirty. GoDurham operators do their best to spot clean their vehicle and if a major mess is found, our maintenance team makes every effort to switch the vehicle and address the issue. This is one of the reasons why no food or drink other than water is allowed on GoDurham vehicles.

Q: What is GoDurham doing about the condition of the seats?

A: We've noticed that seats can get very dirty during the course of normal operations. We clean seats weekly, but we are looking into changing the fabric seats with plastic seats that will be easier to spot clean.

Q: How long will the 2003 buses be on the road?

A: We are working on strategies to replace the 2003 buses, which are the oldest in the fleet, ahead of schedule. According to our fleet management plan, our current buses are scheduled to be replaced by 2024.