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Senior Shuttle

GoDurham Senior Shuttle

 

 

What is the GoDurham Senior Shuttle Program?

Residents from several senior communities in Durham can take a free weekly shuttle between their homes and the Walmart at Glenn View Station. Funded through the Durham County Transit Plan, this program is the direct result of a request from the grassroots organization End Hunger Durham to improve seniors' access to grocery stores. The program is a partnership between the City of Durham, End Hunger Durham, Golden Life Partnership, Durham County, and the senior living communities served by the program.


GoDurham ACCESS operates the fare-free service hourly between 10 a.m. and 3:05 p.m., one day a week for each community. No advanced booking is required. For information on the shuttle pickup location and scheduled departure times, please download the flyer.

 

Monday
Tuesday
Wednesday
Thursday
Friday
  • Flexible Fridays - This may include an additional day of Shuttle service for communities with high participation rates to travel to the grocery store or to a food-related program.

 

How much does it cost to ride?

The service is free.

Are there any limitations on the number of passengers due to COVID?

Any limitation applicable to the GoDurham ACCESS ADA paratransit service will also apply to the Senior Shuttle.

What happens if the GoDurham ACCESS vehicle is full?

If all available space is taken, a second vehicle will be sent as soon as possible to serve the remaining customers.

Do I need to sign up in advance or reserve a seat?

The shuttles will run on a published schedule so you do not need to book in advance. However, GoDurham is encouraging the senior community offices to offer a sign-up sheet to make sure there’s room for everyone who wants to ride the shuttle. 

Where do I get on the shuttle at my housing complex?

  • Forest Hill Heights: ADA parking at community center
  • J.J. Henderson: front entrance driveway
  • Preiss-Steele: ADA parking in internal parking area
  • Morning Glory: ADA parking in internal parking area
  • Hosiery Mill: entrance by roundabout, near ADA parking

What if I miss the return trip?

GoDurham Route 3 provides service every 30 minutes from Walmart to Durham Station, where you can transfer to another GoDurham route that serves your senior housing complex:

  • Forest Hill Heights: Routes 5 and 7
  • J.J. Henderson: Routes 10 and 10B
  • Preiss-Steele: Route 9A and 9B
  • Morning Glory and Hosiery Mill: Routes 2, 12 and 12B

How many grocery bags can I carry?

The current GoDurham ACCESS Mobility Service Guide allows up to three bags.

Will the vehicles be wheelchair accessible?

Yes

How can I tell the difference between a Senior Shuttle and a regular GoDurham ACCESS vehicle?

A sign in the windshield will indicate that a vehicle is the Senior Shuttle.

Who do I call if I have a question or need assistance during the trip?

If you need help, please call GoDurham ACCESS at 919-560-1551. For general questions such as schedules, bus stops and days of operations, please contact the Regional Information Center at 919-485-7433.

Why does the shuttle go only to Walmart at Glenn View Station?

The program will serve Walmart because surveys of seniors in the area have indicated that Walmart is the most popular grocery store. It sells a wide range of goods, including pharmaceuticals, and there are other stores within minimal walking distance. The Senior Shuttle pilot program is funded through the Durham Transit Plan.