GoDurham ACCESS is the City of Durham and Durham County’s paratransit service, offering transportation for eligible residents with disabilities or mobility challenges.
We are a vital link to independence, connecting people to essential destinations and community life.
GoDurham ACCESS includes a range of services designed to meet the diverse needs of our community.
GoDurham ACCESS (ADA Paratransit Service)
The Americans with Disabilities (ADA) Act regulations require GoDurham, as a public entity that operates a fixed-route system, to provide complementary paratransit services to individuals with disabilities (that is, service that is comparable to the level of service provided to individuals without disabilities who use the fixed-route system).
GoDurham ACCESS provides ADA paratransit service for eligible riders to all locations within the City of Durham and to any location outside the City that is three-quarters of a mile of any fixed-route bus route operated by GoDurham.
Learn more about the ADA paratransit service In English or In Spanish
Durham County ACCESS
GoDurham ACCESS also provides transportation options for County residents who:
- Are age 60 or older, or
- Have a disability, or
- Need work-related, medical, human services, government, or personal care trips, and
- Reside in rural areas of Durham County
For more information about County service and how to apply, please click here.
GoDurham ACCESS App
The GoDurham ACCESS app allows eligible riders in the City and County of Durham to schedule, manage, and track their ADA paratransit or other demand response trips.
Click below to download the GoDurham ACCESS App:
Eligible riders can also access the Rider Web Application to schedule, manage, and track their ADA paratransit or other demand response trips.
Hours of Operation
- Monday to Saturday: 5:30 a.m. - 12:30 a.m.
- Sundays and Holidays: 6:30 a.m. - 9:30 p.m.
Fares
GoDurham ACCESS is fare free until June 30, 2026.
Contact
GoDurham ACCESS is operated by WeDriveU.
Click here to contact ACCESS staff.
