What is GoDurham ACCESS?
GoDurham ACCESS is the City of Durham and Durham County’s paratransit service, offering transportation for eligible residents with disabilities or mobility challenges.
We are a vital link to independence, connecting people to essential destinations and community life.
GoDurham ACCESS includes a range of services designed to meet the diverse needs of our community, including ADA paratransit, Durham County ACCESS, the Senior Shuttle, and GoDurham Connect.
Click here to view a PDF brochure about GoDurham ACCESS and our services.
GoDurham ACCESS (ADA Paratransit Service)
The Americans with Disabilities (ADA) Act regulations require GoDurham, as a public entity that operates a fixed-route system, to provide complementary paratransit services to individuals with disabilities (that is, service that is comparable to the level of service provided to individuals without disabilities who use the fixed-route system).
GoDurham ACCESS provides ADA paratransit service for eligible riders to all locations within the City of Durham and to any location outside the City that is three-quarters of a mile of any fixed-route bus route operated by GoDurham.
Learn more about the ADA paratransit service In English or In Spanish
Durham County ACCESS
GoDurham ACCESS also provides transportation options for County residents who:
- Are age 60 or older, or
- Have a disability, or
- Need work-related, medical, human services, government, or personal care trips, and
- Reside in rural areas of Durham County
For more information about County service and how to apply, please click here.
Senior Shuttle
The Senior Shuttle is a free weekly service connecting residents of select senior communities in Durham to the grocery store. Funded by the Durham County Transit Plan, the program was created in partnership with End Hunger Durham and other local organizations to improve grocery access for seniors.
To learn more about the Senior Shuttle, including the communities it serves and the schedule, click here.
GoDurham Connect
GoDurham Connect is an on-demand microtransit service offering flexible, same-day, door-to-door rides within East and North Durham. Designed for areas with limited fixed-route service, riders can request trips between any locations within and between each zone.
Learn more about GoDurham Connect and how to book rides by clicking here.
GoDurham ACCESS App
The GoDurham ACCESS app allows eligible riders in the City and County of Durham to schedule, manage, and track their ADA paratransit or other demand response trips.
Click below to download the GoDurham ACCESS App:
Eligible riders can also access the Rider Web Application to schedule, manage, and track their ADA paratransit or other demand response trips.
Hours of Operation
- Monday to Saturday: 5:30 a.m. - 12:30 a.m.
- Sundays and Holidays: 6:30 a.m. - 9:30 p.m.
Fares
GoDurham ACCESS is fare free until June 30, 2026.
Contact
GoDurham ACCESS is operated by WeDriveU.
Click here to contact ACCESS staff.
