Coronavirus concerns: How GoDurham is responding
THURSDAY, MARCH 26, 2020: Beginning Monday, March 30, GoDurham will reduce frequencies Monday through Saturday on Routes 4, 5K, 7, 10B, 11, 11B and 20. Here is a list of those reductions:
WEDNESDAY, MARCH 25, 2020: GoTriangle, GoDurham, GoRaleigh and GoCary have suspended all fare collections and instituted rear-door boarding. All ACCESS rides also are free. All agencies are still running regular schedules with few exceptions. Chapel Hill Transit is running Saturday-level service.
GoDurham sometimes needs to trim service because of a shortage of bus operators. Customers should sign up for service alerts for their specific routes at godurhamtransit.org.
Starting Monday, GoDurham will go fare free, institute rear boarding
MARCH 22, 2020 -- Effective Monday, March 23, GoDurham will suspend all fare collections and ask all riders who are able to enter through the rear doors of buses in an effort to support social distancing and reduce contact with frequently touched surfaces such as fare boxes. GoDurham ACCESS rides also will be free.
Exceptions will be made for riders who need to use the door nearest the bus operator for wheelchairs, strollers for infants or other mobility devices. Also, riders will not be allowed to stand on or near the standee line on the bus floor near the driver.
GoDurham plans to end service at 9:30 p.m. each day starting Monday
MARCH 20, 2020 -- Effective Monday, March 23, GoDurham plans to continue running its normal routes and daytime schedules but will end all service at 9:30 p.m., meaning the last pickup from Durham Station will be at 9:30 p.m.
In the wake of the coronoavirus pandemic, the City of Durham also has prohibited restaurants from providing dine-in services and ordered that bars, gyms and movie theaters close on-premises operations. Most grocery stores are closing by 8 p.m.
Ending GoDurham service at 9:30 p.m. will reduce the burden on bus operators and support staff who have worked tirelessly through this event and allow more time each night to follow the protocols in place to carefully disinfect the buses, according to Sean Egan, Director of Transportation for the City of Durham.
GoDurham is monitoring all recommendations from the Centers for Disease Control and Prevention, local health departments and the governor’s office to help curtail the spread of the virus.
FRIDAY, MARCH 20, UPDATE GoTriangle, GoDurham, GoRaleigh and GoCary are running the same routes and levels of service as they were Monday. Chapel Hill Transit is running Saturday-level service Monday through Saturday and will not run Sundays. GoRaleigh is going to cut back RLine service Saturday.
THURSDAY, MARCH 19, UPDATE GoTriangle, GoDurham, GoRaleigh and GoCary are running the same routes and levels of service as they were Monday. Chapel Hill Transit has moved to Saturday-level service Monday through Saturday and will not run Sundays.
WEDNESDAY, MARCH 18, UPDATE All agencies are running the same routes and levels of service as they were Monday.
TUESDAY, MARCH 17, UPDATE All agencies are running the same level of service that they were running Monday.
In the buses, interior passenger areas and driver compartments are cleaned daily with Lysol. This includes seats, windows, floors and hand holds (stanchions and doors).
Durham Station is being cleaned daily and the platform is pressure-washed. Hand sanitizer stations are on back order due to demand but will be placed throughout the facility. Workers are cleaning all door handles and knobs once an hour during hours of operation with sanitizing wipes.