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UPDATE: Southpoint installs new park-and-ride signs; transit customers should weigh towing risks

Research Triangle Park, NC (June 12, 2017) – Managers for the Streets at Southpoint installed signs over the weekend that the City of Durham has said will allow the mall to begin towing cars from its parking lot. The new signs say the spots are reserved for park-and-ride users “during non-holiday weekdays between 6 a.m. and 6 p.m.” (See a map of the parking area here.) 

The signs say nothing about towing being enforced, but GoTriangle wants to advise its customers of the threat now that Southpoint has taken additional steps to post time restrictions.

GoTriangle remains concerned about many other unanswered questions. Southpoint management still has not indicated how it will determine whether a vehicle belongs to a transit customer or mall customer before towing it. It also has not explained how it will work with customers parked in designated park-and-ride spaces who return on a bus that arrives after 6 p.m. or who go to shop or dine in the mall after arriving.

Last week Southpoint management threatened to tow customers who use the transit park-and-ride area to catch a bus to work, school and medical appointments if they were parked there outside the 6 a.m. and 6 p.m. window.

On June 9, the City of Durham Planning Department told Southpoint management that threatening to tow without signs clearly indicating time restrictions would violate the mall’s site plan and the Unified Development Ordinance (Section 10.2.2.) Designated park-and-ride spaces for transit customers were required as part of the city permit to build the Streets at Southpoint mall. 

GoTriangle wants to remind transit customers who use routes 800 and 800S that they also may park in 67 marked park-and-ride spaces at Renaissance Village in front of the Home Goods store along Renaissance Parkway.

See additional details and maps for the Renaissance Village and Streets at Southpoint park-and-ride areas at gotriangle.org/maps-and-schedules#durham.