GoDurham - Code of Conduct
GoDurham’s Code of Conduct was created to ensure a safe, respectful, and pleasant experience for everyone who rides our buses or visits our facilities.
The policy outlines clear expectations for passenger behavior, emphasizing courtesy, safety, and mutual respect. It prohibits actions such as harassment, disruptive conduct, vandalism, and smoking while also promoting accessibility and comfort for all riders, including seniors and individuals with disabilities. By setting these standards, GoDurham strives to create an environment where operators and passengers can interact in a positive and supportive way, while maintaining smooth and reliable transit operations.
Adherence to the Code of Conduct is essential for maintaining high-quality ridership and a safe travel experience across the system. When riders follow the policy, it helps ensure that buses remain clean, operators can focus on driving safely, and all passengers feel secure and respected. Compliance also reduces delays and disruptions, making service more efficient and enjoyable for everyone. GoDurham encourages riders to familiarize themselves with the Code of Conduct and do their part to uphold these standards, reinforcing our shared commitment to a welcoming and customer-friendly transit experience.
View the entire Code of Conduct by clicking here.
View the accompanying Code of Conduct video here.
Thank you for being the best part of GoDurham Transit and for doing your part by adhering to the Code of Conduct.
Your cooperation helps us ensure a safe, comfortable, and enjoyable experience for all riders!
