National Customer Service Week 2025
Happy National Customer Service Week!
At GoDurham, our unwavering commitment to delivering exceptional customer service is a fundamental aspect of our operations. We prioritize treating all individuals with the same respect and kindness that we would wish to receive ourselves. Safety and compassion are qualities we expect every bus operator and staff member to embody in their interactions with our passengers and community.
Our community is at the very core of what makes GoDurham possible. Without the support and participation of our riders, we wouldn’t be able to provide the transportation services that so many rely on. We are grateful for every individual who plays a role in our journey. You all influence every decision we make and every action we take.
We believe that everyone deserves access to reliable transportation to help navigate daily life—whether it’s commuting to work, attending important medical appointments, running errands, or simply enjoying the fun that the City of Durham has to offer.
We thank you for being an essential part of our mission and for allowing us to serve you!